Program Overview

Maven will charge you a one time, $3 fee, per unique connection we create in-app between a Maven user and your business.

Connections are visible in the Maven Business app in the corresponding customer tab (Active and Inactive). Connections, and the chats created, will exist for the lifetime of app use.

  • A Connection is defined as a user shopping in-app who has entered into a business chat with your store.
  • Connections are your future potential customers.
  • Connections never expire 
  • Connections/Chats are always accessible through the Maven Business app.
  • You can engage in conversation with each connection as much as you would like indefinitely via chat 1:1 or 1:many using our broadcast feature.

Upon joining the program, we will actively promote and showcase your business to a whole new set of Maven shoppers who haven't discovered you on Maven Messenger yet.

  • Your business will be showcased to all Maven Messenger users via in-app special promotion campaigns. You will be eligible for additional advertising through traditional paid channels at our discretion.
  • Billable connections will be recorded and processed starting from the 1st of each calendar month.

Payments & Invoicing

An Invoice via Stripe for the total cost of new billable connections ($3 each) will be emailed to the address you registered for in Maven within 7 days of the month ending.

  • An Invoice must be paid within 30 days of receiving.
  • An Invoice can be paid using credit card or bank transfer.
  • Reminders will be sent accordingly if payment is not received.

Opting-out

The Maven Paid Growth Program reoccurs on a monthly basis, so billing will continue unless you opt by request via an email to success@mavenapp.com

  • You can opt-out at any time, but will incur any charges that accrued during the current billing period up to the time of opting out.
  • An Invoice can be paid using credit card or bank transfer.
  • Reminders will be sent accordingly if payment is not received.

Agreement

Thank you! Your acceptance to the program has been recorded.
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