Increasing AOV with Free Shipping

Offering free shipping over a certain amount is a proven way to drive customers to spend more and is a great tactic to optimize your e-commerce AOV. Free shipping upsell chatbots to the rescue.

Maven WebChat

Looking to the Future

As we gear up for 2023, Maven WebChat and the conversational AI industry are contemplating trends to incorporate for more improvements to help businesses provide customer care.

Maven WebChat

Rate How We Are Doing 👎👍

How do customers feel after an interaction with a business is over? Why not ask. At the end of the chat conversation, customers can provide you with insight into their experience.

Maven WebChat

Push and Pull of Sales

Sales can be complicated. On one end of the spectrum, a customer can request a return for a purchase. On the other, the business can use our automation to incentivize the shopping experience with an upsell technique.

Maven WebChat

Discount to Drive Sales

The inclusion of a discount for new customers can help push the shopping experience from search to purchase.

Maven WebChat

Don't forget the item in your cart!

Maven WebChat provides automations that help a business capture that lingering sale waiting in a customer's cart. Connect with customers while they are shopping or when they come back to consider the purchase.

Maven WebChat

Connect to Social on Maven WebChat

Maven WebChat offers businesses an opportunity to connect to their Facebook and Instagram pages to maintain conversations with their entire base of shoppers.

Maven WebChat

Insights and Analytics on Maven WebChat

Maven WebChat Insights provides you with key conversation metrics to help you assess and understand how Maven WebChat is performing for you.

Maven WebChat

Setting Operating Hours with Maven WebChat

Manage your business hours of availability for Maven WebChat directly in the WebConsole.

Maven WebChat

Maven WebChat is live!

Have you tried our first foray into live chatting with customers? Maven is entering the world of chatbots and we would love businesses to welcome us on to their websites with our first chatbot experience.

June 16, 2022
Maven WebChat

Webchat Saves You and Your Customers Time

WebChat customer service saves time for both you and your customers as the fastest and most informal way of interacting with customers.

June 15, 2022
Maven WebChat

Consumer Preferences Towards Conversational Commerce

Consumers are looking for convenient access to customer support from brands more than ever. Enter: Conversational commerce to help businesses build trusted relationships between consumers and brands.

June 15, 2022
Maven WebChat

Out-of-the-Box Chatbots

Maven WebChat offers your chatbots ready out-of-the-box...no configuration needed, seriously. Perfect for Small Businesses.

June 17, 2022
Maven WebChat

Chatbot Statistics For You in 2022

Round-up of 11 vital chatbot statistics for you when considering chatbot adoption. 

June 14, 2022
Maven WebChat

Customer Service Handling by Maven WebChat

What automations are in store for Maven WebChat.....

June 10, 2022
Maven WebChat

Worth My Investment

As Maven WebChat eventually moves into a paid service, the end goals of boosting revenue sales and improving the customer service experience will always outweigh any hesitance to pay for a little more outside help.

June 9, 2022
Maven WebChat

How To Maneuver Through (Low) Traffic Jams

Although businesses fear low web traffic can negatively impact their bottom line, there are still ways to course correct, especially as more customers are making purchases directly from their smartphones.

June 8, 2022
Maven WebChat

eCommerce Goes Robotic

Businesses are turning to chatbots and the live chat experience to help grow their revenue stream as shopping online versus in stores continues to grow and expand.

June 8, 2022
Maven WebChat

Chatting with Personality

Does a customer react more considerably to a business that has defined branding or does the customer just want to find the shopping experience explicit and quick? Maven WebChat will continue to explore this dynamic question.

June 7, 2022
Maven WebChat

The Future of AI and Mobile

Business owners are no longer able to be chained to their desks. Customers need immediate results on the move. In debating what the future holds for AI, much of what will help businesses succeed is the ability to provide access and assistance from mobile devices.

June 6, 2022
Maven WebChat

Check Out Some Checking Out Tips

Pushing customers over the finish line to make a purchase is imperative for business success. The checking out process can be the last, and most consequential, step where the purchase can be lost. Let's examine areas to focus on to avoid this from happening.

June 6, 2022
Maven WebChat

The Downfall of Bad Customer Service

Poor customer service can impact how a customer favors a business. It is invaluable to create an easier pathway for customers to have their needs met in a simplified fashion.

June 3, 2022
Maven WebChat

Does the Virtual Agent Understand Me?

As we look to the future of AI and chatbots, we have to continue to explore how to best improve technology to avoid pitfalls and roadblocks that customers may come up against.

June 2, 2022
Maven WebChat

An Affinity for AI

Conversational AI is leading the charge in helping customers avoid long wait times to speak to a human and addressing their concerns in a quick and efficient manner.

June 1, 2022
Maven WebChat

Turning Attention to Web Chat

Business owners are turning their attention to the advantages of web chat as a whole new avenue for improving customer experience.

June 7, 2022
Maven WebChat

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